Changes to help prevent the spread of Coronavirus

 

Dear Customers,

We are continually monitoring the COVID-19 situation and taking precautions to keep our employees, customers and community safe. We are committed to providing financial services in the communities that we serve without interruption.

We continually review the most up-to-date information from the Centers for Disease Control (CDC), as well as state and local authorities. Based upon this guidance, we believe that temporarily suspending our lobby hours is the best measure to ensure that we can continue to serve you. This is a difficult decision, but we strongly believe it is in the best interest of our employees, customers and community.

Effective Saturday, March 21st, our lobby hours will temporarily be suspended. Drive-thru locations will operate under our standard business hours. The services offered through the drive-thru will be expanded to ensure your needs are met. Additionally, staff will be available by phone, email and appointment. If you would like to meet with an employee, please contact us to schedule an appointment. We will make arrangements to allow you to access your safe deposit box, sign bank documents, open an account or meet with a loan officer. We are committed to ensuring you have no disruption in service. Transactions will be processed daily.

We are continually disinfecting areas, such as ATMs, drive-thru tubes and work surfaces. We have not had any infected individuals in our operations.

We are a well-capitalized institution. Deposits are insured up to $250,000. Furthermore, account titling can allow additional FDIC insurance. Your deposits are safe. This is just a temporary precaution to minimize the spread of COVID-19.

We offer many services that will allow you to bank remotely: on-line banking, mobile banking, and remote deposit capture. Additionally, you can apply for a consumer or mortgage loan on our website; or through our mobile banking application.

We value your relationship and are committed to maintaining the same level of service. Our goal is to resume lobby hours as soon as possible. We will update you of any changes.

Please contact us at 859-879-9455 with any questions you may have.

Sincerely,

Michelle Oxley
President & CEO